PRIVACY
POLICY.

Lady OG Empanadas LLC (“Lady OG,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or submit a contact form.

Information We Collect

Information You Provide

When you submit a contact form, we may collect:

• Your name
• Email address
• Phone number
• Information included in your message
• Any other information you voluntarily provide

Please do not submit sensitive personal, financial, or medical information through our contact forms.

Information Collected Automatically

When you visit the website, we and our service providers may automatically collect:

• IP address
• Browser and device type
• Operating system
• Referring website
• Pages visited
• Visit dates and times
• Website interactions
• General geographic location
• Cookie and similar identifiers

How We Use Information

We may use information to:

• Respond to contact-form submissions and other inquiries.
• Communicate about our menu, markets, festivals, pop-ups, and other appearances.
• Provide requested information.
• Operate, secure, and improve the website.
• Measure website traffic and performance.
• Prevent fraud, spam, misuse, and security threats.
• Comply with applicable laws and protect our legal rights.

Submitting a contact form does not automatically create an order, reservation, or other agreement with Lady OG Empanadas LLC.

Google Analytics

We use Google Analytics to understand how visitors find and use our website. Google Analytics may collect first-party cookies, device and browser information, website activity, and IP-related information to provide usage statistics and approximate geographic information.

Google processes this information on our behalf according to its own terms and privacy practices. We use Analytics information to evaluate website traffic and improve the visitor experience.

You can limit Google Analytics collection by:

• Disabling or deleting cookies through your browser settings.
• Using the Google Analytics Opt-out Browser Add-on.
• Reviewing Google’s Privacy Policy.

Disabling cookies may affect certain website features.

How We Share Information

We do not sell personal information for money.

We may share limited information with service providers that help us:

• Host and secure the website.
• Process and deliver contact-form submissions.
• Provide email or communication services.
• Analyze website traffic through Google Analytics.
• Detect spam, fraud, or security threats.

These providers may process information only as necessary to provide their services or as otherwise permitted by their own terms and applicable law.

We may also disclose information when required by law or when reasonably necessary to protect Lady OG Empanadas LLC, our customers, or others.

Data Retention

We retain contact-form information only for as long as reasonably necessary to respond to inquiries, maintain appropriate business records, resolve disputes, or comply with legal obligations.

Google Analytics information is retained according to the retention settings in our Google Analytics account and Google’s applicable policies.

Data Security

We use reasonable administrative and technical safeguards to protect information. However, no website, contact form, or electronic transmission can be guaranteed completely secure.

Your Choices and Privacy Requests

You may request access to, correction of, or deletion of personal information you submitted to us, subject to applicable law and reasonable identity verification.

You may also:

• Choose not to submit a contact form.
• Disable cookies through your browser.
• Use the Google Analytics opt-out tool.
• Unsubscribe from promotional emails using the instructions in those messages.

If you choose not to provide information requested by a contact form, we may be unable to respond to your inquiry.

Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

Third-Party Links

The website may link to Instagram, Google Maps, market organizers, or other third-party services. Their privacy practices are governed by their own policies. We are not responsible for third-party websites or services.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

Contact Us

For privacy questions or requests, contact Lady OG Empanadas LLC through our website contact form or our official Instagram account, @ladyogempanadas_tampa.